TopLeft App Updates - May 2021

Here's a summary of the improvements we made to TopLeft in May.

Improvements

• Ticket details can be changed directly in TopLeft
• Cards can be ranked automatically according to certain properties. For example, tickets could be ranked with the highest priority tickets at the top of a column.
• Introduced new subscription plan, pricing, and licensing model

ConnectWise

• In the ticket Show Notes dialog, the type of each note is shown (discussion/internal/resolution).
• The Edit Ticket dialog includes the ability to edit the initial description.

Autotask

• Added a shortcut to the Autotask ticket creation page
• Continued to expand the use of Autotask REST API for syncing records.

Bug Fixes

• Resolved an issue with the Edit Ticket dialog where ConnectWise project tickets were allowing invalid phase choices.
• Improved performance of Edit Ticket dialog for some cases involving ConnectWise project tickets.