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TopLeft App Updates - Mar/Apr 2022

We're always making improvements to the TopLeft app. Here are things we improved in March and April 2022.

Improvements

You can now manage most elements of your subscription right in the TopLeft app. Administrators can now:

  • Upgrade or downgrade licenses
  • Change between Standard and Basic plans
  • Purchase training packages, including Completed Ticket Challenge, Concierge Onboarding, and Agile MSP packages.
  • Apply coupons
  • See next billing date and amount, and account credit balance
  • Update account and billing names and addresses
  • Update or remove a credit card
  • View and download invoices
  • Set a secondary email to receive invoices and related messages

We're currently working on the final improvement in this theme of work- cancelling your subscription.

ConnectWise

  • When submitting a time entry as an internal note, the "Send notes as email" option is cleared automatically.
  • Fixed an issue with incorrect phase swimlane ordering when using nested project phases.
  • Fixed filtering of activities on activity boards when the type filtering option was used.

Autotask

  • Fixed an issue that caused logged time to be calculated improperly for tickets and tasks in the Completed status.
  • Fixed a problem showing the deadline of an SLA stage after a prior SLA stage deadline was blown.

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