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TopLeft App Updates - Dec 22 and Jan 23

Here's what we improved in the TopLeft app in December and January.

Improvements

  • For tickets with a lot of notes and time entries, the notes and time entries are shown with pagination.
  • Card filtering functions have been updated internally to prepare for the flexible licensing model and to fix a rare performance issue.

Autotask

  • A new filter is available for ticket and task boards: primary technician. This shows tickets and tasks only when the selected member is the primary technician but not if he or she is a secondary technician.
  • When entering time, the end time field is now calculated automatically from the start time and duration fields.
  • For Kanban boards using the Account swimlane, the No Account swimlane is now shown at the top of the board.

Bugfixes

  • Notes and time entries shown in the note screen are now ordered by time, not just date.
  • Customized site favicon images now work in Chrome.
  • In ConnectWise embedded mode, the "Show my work" option works even for unusual user names.

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