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A Few New Ticket Filters for ConnectWise Users

We've added a few new ticket filtering options for ConnectWise users. You can use these filters to make boards that are more precise about the tickets that are shown.

The new filters are:

  1. Company Site- you can choose to show tickets that belong to one or more particular company sites. We've also added a swimlane option for Company Site.

  2. Merged tickets- you can choose to show tickets which have been merged into other tickets. By default, merged tickets are not shown.

  3. Tickets without a type- if a board already filters by Ticket Type, it may be useful to include tickets that do not have a Type value provided. This is the "No type" checkbox below the Type field.

These are available on the Filters tab of the board add or edit page.

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