TopLeft App Updates - March 2023

Here's what we improved in the TopLeft app in March.

Improvements

• Introduced the Premium plan for managers and the ability to choose licenses from different tiers.
• Highlight tickets whose logged hours are close to reaching their budget hours.

ConnectWise

• Ticket summaries are limited to 100 characters when set in TopLeft, matching the limit in ConnectWise.

Autotask

• You can specify which Autotask queues to fetch tickets from. TopLeft can ignore queues with large numbers of tickets such as RMM queues.
• For managing projects, view projects according to their company's Account Manager.

Bugfixes

• Fixed a problem that could slow down rendering of boards when showing ticket contacts on cards.
• No longer show Kanban boards in the Boards menu when a user doesn't have permission to view the board. Previously a user could navigate to a board but then be presented with an access denied error message.