December 4, 2020

TopLeft App Updates - November 2020

November was busy here at TopLeft. We delivered a number of things that had been on the roadmap for a long time. Here are the details:

Improvements

Added support for custom fields/user-defined fields from your PSA.
Completely overhauled the board edit page. You no longer have to scroll up and down an enormously tall page and it loads faster in certain scenarios.
We migrated to a new cloud hosting provider with much better fault tolerance and flexibility. Did you notice the database host failure this week? No you didn't, because many types of failures are handled automatically. 😎
Added an option to show the details about scheduled assignments/service calls on cards without having to hover over the member icon with your mouse.
Added a swimlane option for project boards that shows projects by the week of their end date
Updated some labels in the UI to make them more consistent with the terms used in your PSA
Improved the login experience in a couple of uncommon cases where users might have multiple tabs of Kanban open. Previously you could see a confusing security error page. Now you will see the error in fewer scenarios, and when you do see it the error page includes information about the possible causes and how to fix it.

Added the ability for Kanban to make changes to tickets (changing status, adding time and notes, etc.) as if it was you, instead of using Kanban's own API member for that.
Added the ability to keep closed tickets in our copy of your database for a configurable period of time, so you can have a chance to review them on a Kanban board.
Fixed an issue that could cause time and notes to be synced for a ConnectWise ticket, even when syncing of time and notes is disabled.

We improved our internal error reporting mechanisms to reduce the frequency of certain reports and include additional data in other reports so we can track down problems faster.