TopLeft App Updates - October 2022

Here's what we improved in the TopLeft app in October.

Improvements

• In Client Portal, contacts can drag cards between columns
• Show the contact's phone extension on a ticket, not just the phone number.
• When showing contact info on a ticket, use the company's phone number if the ticket's contact doesn't have a phone number on record.
• Our service infrastructure has been upgraded to support multiple databases in a region. This has improved performance at the US East region.

ConnectWise

• When a ticket has a special phone number selected, show this phone number instead of the contact's phone number.

Autotask

• Improved time entry to avoid an error when entering time on a ticket assigned to the MSP's company for certain work types.

Bugfixes

• Prevent a contact's phone number from appearing as None