Skip to content
TopLeftDocs
Browse the docs

Editing Records in New UI

Legacy interface

You can update your tickets, projects, and other PSA work records from TopLeft using a convenient editing form.

  • On Kanban boards, click a card to open the editor for that card.

  • On Gantt charts, click a taskbar to open the editor for that record.

The editing dialog looks like this:

The record editor for a ticket, with Ticket, Time & Notes, Dispatch, Files and Configurations tabs and a Description pane

There are a number of tabs, each with its own data to be edited. The tabs available depend on what type of record is being edited.

Each form has its own Save or Submit button. Be sure to save a form before dismissing the dialog. If you don't, you'll see a prompt asking if you really want to discard your changes.

Updated September 23, 2026