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What steps do I need to follow to access the tickets for a specific project?

Connect a project board to a ticket board, then use the magnifying glass on a project card to see that project's tickets.

Legacy interface

  1. Make sure you have a project board set up.
  2. Once that's done, connect the project board (also called a task board in AutoTask) to a ticket board. 
  3. Once the connection is established, you'll notice a magnifying glass icon on the project card.
  4. Clicking on the magnifying glass allows you to access the details of the tickets or tasks associated with that project on the connected board. Typically, the project ticket (task) board would utilize phase swim lanes to help with visual organization.

Updated September 23, 2026